• High temperature protection: Stop using the product and move it to a well-ventilated area away from heat sources. The alarm will automatically stop once the product’s temperature returns to normal.
  • Low temperature protection: Move the product to a warmer location. The alarm will automatically stop when the product’s temperature returns to normal.
  • USB-C1 output overload: Disconnect the device connected to the USB-C1 port. Wait for the alarm to stop automatically before attempting to use it again.
  • USB-C2 output overload: Disconnect the device connected to the USB-C2 port. Wait for the alarm to stop automatically before attempting to use it again.
  • USB-A output overload: Disconnect the device connected to the USB-A port. Wait for the alarm to stop automatically before attempting to use it again.
  • Car charger output overload: Disconnect the device connected to the car charger output port. Wait for the alarm to stop automatically before attempting to use it again.


If the fault persists after trying the above methods, please contact our customer service for further after-sales assistance.

How to Turn On Low Current Mode

  1. Connect a low-power device to the USB-A port.
  2. Double-click the multi-function button. When the USB-A port flashes, low-current mode is activated.
  3. Low-current mode lasts for 3 hours. You can double-click the multi-function button to exit it early.

What Material Is the Device’s Battery Made Of?

LiFePO4 (Lithium Iron Phosphate)

How to Charge the Device and Charging Power Details

  • Type 1: Connect to a power source via the USB-C in-out ports.
  • Type 2: Use a solar charging cable to connect the product’s solar/car charger input port to a solar panel (only applicable to Trail 300 and Trail Plus 300).
  • Type 3: Use a car charging cable to connect the product’s solar/car charger input port to the car’s cigarette lighter (only applicable to Trail 300 and Trail Plus 300).
  • Trail 200: Equipped with 2 USB-C ports, with a maximum input of 140W and 100W respectively.
  • Trail 300: Equipped with dual USB-C ports (maximum input of 140W) and a solar/car charger port (maximum input of 110W).

Product Storage and Usage Precautions

  • Store the product in a dry, cool, and ventilated place at room temperature. The optimal temperature range for use and storage is 0℃~30℃.
  • Do not place the product in environments with water, heat, strong magnetic fields, or corrosive gases.
  • For long-term storage, it is recommended to charge and discharge the battery once every three months (first fully charge it, then discharge it to 60%) to extend the product’s service life.


    What is the role of UPS in power stations?

    UPS serves as a crucial backup power system that ensures uninterrupted power supply during grid outages or voltage fluctuations. Its key features include:

    1) Uninterrupted Power: UPS provides continuous and stable power to critical equipment even in the event of a power outage.
    2) Power Filtering: It filters out voltage fluctuations and noise from the grid, delivering cleaner and more stable power to connected devices.
    3) Equipment Protection: UPS safeguards connected devices against grid disturbances, voltage spikes, transients, and power failures, enhancing overall equipment protection.
    4)Smooth Transition: In case of a power outage, UPS seamlessly switches to battery power, ensuring uninterrupted operation without any disruptions.

    In summary, UPS functionality is designed to maintain continuous and reliable operation of critical equipment during power-related issues, offering enhanced equipment protection and reliability.

    How long will the power station run my device?

    This can be calculated using the following formula:

    Running time ≈ Watt-hours * 0.85 / Operating power of the device

    How long does it take to fully charge a power station?

    Please check our product specifications to find the watt-hours and power of your power station.

    Time ≈ Watt-hours / Input power

    Can the battery pack in the power station be replaced?

    No. It is not recommended for customers to disassemble the power station by themselves.

    Can I charge the power station until it is completely dead?

    Try not to recharge the battery until it is completely dead, as this is very harmful to the battery. It is recommended to charge the battery when there is still 20%-30% of power left.

    How do I calculate power when I know the current and voltage?

    Power = Current x Voltage

    Is it normal for the adapter to get hot/warm when charging with AC adapter

    Full load charging adapter will be hot, the products are UL certified, there is no safety hazard, the temperature is about 65 ℃.

    Can I use the solar panel to charge while connecting the device via AC output

    Yes. However, in order to better protect the cycle life of the battery, it is not recommended to charge and discharge the battery at the same time.

    Can I use AC output small current to keep the power station working without sleeping?

    When the current of the device being output is 5W-10W and lasts for 8 hours, the output will be automatically turned off.